{"id":1117,"date":"2025-11-20T14:26:37","date_gmt":"2025-11-20T14:26:37","guid":{"rendered":"https:\/\/thepurusharth.com\/?page_id=1117"},"modified":"2026-04-21T15:33:48","modified_gmt":"2026-04-21T15:33:48","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/thepurusharth.com\/hi\/refund-cancellation-policy\/","title":{"rendered":"\u0935\u093e\u092a\u0938\u0940 \u0914\u0930 \u0930\u0926\u094d\u0926\u0940\u0915\u0930\u0923 \u0928\u0940\u0924\u093f"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Last Updated: 25 March 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Refund &amp; Cancellation Policy outlines how payments, cancellations, and refunds are handled for <strong>personalized digital letters of inquiry (PDF format)<\/strong> offered on this website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By making a purchase, you agree to this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Nature of Service (Important)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This website offers <strong>paid personalized digital letters of inquiry (PDF format)<\/strong><\/li>\n\n\n\n<li>Each letter is <strong>custom-created based on the information provided by the user<\/strong><\/li>\n\n\n\n<li>This is a <strong>digital service\/product<\/strong>, not a physical item and not a donation<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. No Refund Policy (Primary Rule)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the <strong>customized and digital nature<\/strong> of the service:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All sales are <strong>final<\/strong><\/li>\n\n\n\n<li><strong>No refunds or cancellations<\/strong> will be provided once:\n<ul class=\"wp-block-list\">\n<li>The order is placed, or<\/li>\n\n\n\n<li>The personalization process has begun, or<\/li>\n\n\n\n<li>The final PDF has been delivered<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This policy exists because:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The content is <strong>created specifically for each individual<\/strong><\/li>\n\n\n\n<li>It cannot be resold, reused, or returned<\/li>\n\n\n\n<li>Digital products cannot be \u201ctaken back\u201d once delivered<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Cancellation (Before Work Begins)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellation may be considered <strong>only if the request is made immediately after payment<\/strong><\/li>\n\n\n\n<li>Once the creation process has started, <strong>cancellation will not be accepted<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To request cancellation (if eligible):<br>\ud83d\udce7 Email: contact@thepurusharth.com<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Duplicate Payments<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you accidentally make a <strong>duplicate payment<\/strong>, you may request a review.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A refund will be issued only if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The duplicate transaction is verified<\/li>\n\n\n\n<li>The payment is successfully received<\/li>\n\n\n\n<li>The request is made within <strong>7 days<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds (if approved) will be processed via the original payment method and may take <strong>3\u201310 business days<\/strong>, depending on the payment gateway.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Failed or Pending Transactions<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you experience:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment deducted but order not confirmed<\/li>\n\n\n\n<li>Failed or pending transaction<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please first contact your payment provider:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dodo Payments (including UPI, debit\/credit cards)<\/li>\n\n\n\n<li>Other supported payment gateways<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We are <strong>not responsible for delays or failures caused by third-party payment gateways<\/strong>, but you may still contact us for assistance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Incorrect Information by User<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The quality and relevance of the personalized letter depend on the information you provide<\/li>\n\n\n\n<li>We are <strong>not responsible for dissatisfaction caused by incomplete, incorrect, or unclear input<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No refunds will be issued in such cases.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Delivery Issues<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not receive your PDF due to a technical issue:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may contact us within <strong>7 days of purchase<\/strong><\/li>\n\n\n\n<li>We will re-send the file after verification<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Policy Acceptance<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By making a purchase on this website, you confirm that you:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Understand that this is a <strong>custom digital service<\/strong><br>\u2714 Agree that <strong>payments are generally non-refundable<\/strong><br>\u2714 Accept that refunds are only applicable in limited cases (e.g., duplicate payment)<\/p>","protected":false},"excerpt":{"rendered":"<p>Last Updated: 25 March 2026 This Refund &amp; Cancellation Policy outlines how payments, cancellations, and refunds are handled for personalized digital letters of inquiry (PDF format) offered on this website. By making a purchase, you agree to this policy. 1. Nature of Service (Important) 2. No Refund Policy (Primary Rule) Due to the customized and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1117","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/thepurusharth.com\/hi\/wp-json\/wp\/v2\/pages\/1117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thepurusharth.com\/hi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thepurusharth.com\/hi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thepurusharth.com\/hi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thepurusharth.com\/hi\/wp-json\/wp\/v2\/comments?post=1117"}],"version-history":[{"count":8,"href":"https:\/\/thepurusharth.com\/hi\/wp-json\/wp\/v2\/pages\/1117\/revisions"}],"predecessor-version":[{"id":2630,"href":"https:\/\/thepurusharth.com\/hi\/wp-json\/wp\/v2\/pages\/1117\/revisions\/2630"}],"wp:attachment":[{"href":"https:\/\/thepurusharth.com\/hi\/wp-json\/wp\/v2\/media?parent=1117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}